Privacy Statement for Jalmex Pharma Consultancy

At Jalmex Pharma Consultancy (“we,” “us,” “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Statement explains how we collect, use, disclose, and safeguard your data when you visit our website or engage with our services.

1. Who We Are

Jalmex Pharma Consultancy is a professional pharmaceutical consultancy firm providing regulatory, quality, and strategic advisory services to healthcare organizations, manufacturers, and partners. Contact Details:

• Email: pharma@jalmexpharma.com

• Address: Mukono

• Phone: +256 750 829255

2. Information We Collect

2.1 Personal Information You Provide We may collect the following types of personal data when you interact with our website or services:

• Identity and Contact Data: Name, email address, phone number, job title, organization name.

• Professional Information: Area of expertise, licensing details, or regulatory affiliations (where relevant to services).

• Communication Data: Content of messages, inquiries, or feedback submitted via contact forms or email.

• Service-Related Data: Information necessary to deliver consulting engagements under contractual agreements.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• Technical Data: IP address, browser type, operating system, device information.

• Usage Data: Pages visited, time spent, referral URLs, click patterns.

• Cookies and Similar Technologies: We use essential, functional, and analytics cookies to enhance user experience and understand website performance. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We process your personal data for the following lawful purposes:

• Service Delivery: To provide, manage, and improve our consulting services.

• Communication: To respond to inquiries, send updates, or share relevant information you request.

• Website Operations: To maintain, secure, and optimize website functionality.

• Compliance: To meet legal, regulatory, or contractual obligations (e.g., tax, audit, data protection laws).

• Business Improvement: To analyze usage trends and enhance our services (using anonymized or aggregated data where possible).

4. Legal Basis for Processing (GDPR and Similar Frameworks)

Where applicable, we rely on the following legal bases to process your data:

• Consent: When you explicitly agree (e.g., newsletter sign-up, contact form submission).

• Contractual Necessity: To fulfill obligations under a service agreement.

• Legitimate Interests: For website security, fraud prevention, and business operations, balanced against your rights.

• Legal Obligation: To comply with statutory or regulatory requirements.

5. How We Share Your Information

We do not sell, rent, or trade your personal data. We may share information with:

• Service Providers: Trusted third parties (e.g., hosting, email, analytics, IT support) who process data on our behalf under strict confidentiality agreements.

• Professional Advisors: Legal, accounting, or compliance advisors as necessary.

• Regulatory Authorities: When required by law, regulation, or legal process.

• Business Transfers: In connection with a merger, acquisition, or sale of assets, where data may be transferred as part of the transaction (with notice to affected individuals). We require all third parties to implement appropriate security measures and prohibit them from using your data for their own purposes.

6. International Data Transfers

If we transfer your personal data outside your jurisdiction (e.g., to cloud providers or partners in other countries), we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs) approved by relevant authorities.

• Binding Corporate Rules (where applicable).

• Adequacy determinations or other legally recognized transfer mechanisms.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this statement or as required by law. Retention periods vary based on:

• The nature of the data and purpose of processing.

• Contractual or legal obligations (e.g., tax records, audit trails).

• Legitimate business needs (e.g., dispute resolution). When data is no longer needed, we securely delete or anonymize it.

8. Data Security

We implement technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including:

• Encryption: For data in transit and at rest.

• Access Controls: Role-based access and multi-factor authentication.

• Security Monitoring: Regular audits, vulnerability assessments, and incident response planning.

• Employee Training: Ongoing privacy and security awareness programs. While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but will notify you and relevant authorities in the event of a data breach as required by law.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.

• Correction: Request correction of inaccurate or incomplete data.

• Deletion: Request erasure of your data under certain conditions.

• Restriction: Request limitation of processing in specific circumstances.

• Portability: Receive your data in a structured, machine-readable format.

• Objection: Object to processing based on legitimate interests or direct marketing.

• Withdraw Consent: Withdraw consent where processing is consent-based (without affecting prior lawful processing).

• Complaint: Lodge a complaint with a supervisory authority. To exercise these rights, contact us at pharma@jalmexpharma.com. We will respond as soon as posible.

10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enable essential website functions.

• Remember your preferences.

• Analyze traffic and improve user experience. You can control cookie settings through your browser. Disabling cookies may affect website functionality. For more details, see our Cookie Policy [link if separate].

11. Third-Party Links

Our website may contain links to external sites (e.g., health regulatory bodies, partners). We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies.

12. Children’s Privacy

Our services and website are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware of such collection, we will take steps to delete the information.

13. Changes to This Privacy Statement

We may update this Privacy Statement to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes via:

• A notice on our website.

• Email communication (where we have your contact details). Your continued use of the website after updates constitutes acceptance of the revised statement.

14. Contact Us

For questions, concerns, or requests related to this Privacy Statement or our data practices, please contact:

Jalmex Pharma Consultancy

Email: info@jalmexpharma.com

Address: Mukono

Phone: +256 750 829255